GT Glass & Aluminium (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used responsibly in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us.
1. Information We Collect
We may collect the following personal information when you interact with our website or services:
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Full name
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Contact details (phone number and email address)
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Physical address (if required for a quote or installation)
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Project-related information (measurements, photos, service requests)
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Any information you voluntarily provide via contact or enquiry forms
2. How We Collect Information
We collect personal information through:
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Website contact or quote request forms
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Email communications
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Phone calls or WhatsApp messages
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Direct engagement with our services
3. How We Use Your Information
Your personal information is used strictly for business purposes, including:
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Responding to enquiries and providing quotes
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Scheduling site visits and installations
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Delivering aluminium and glass services
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Communicating about your project or request
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Improving our services and customer experience
We do not sell, rent, or trade your personal information to third parties.
4. Sharing of Information
We may share your personal information only when necessary:
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With trusted service providers or contractors involved in your project
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When required by law or regulatory authorities
All third parties are required to keep your information confidential and secure.
5. Protection of Personal Information
We take reasonable technical and organisational measures to safeguard your personal information against loss, misuse, unauthorised access, or disclosure.
Our website uses secure systems and access controls to protect stored data.
6. Cookies & Website Analytics
Our website may use cookies or similar technologies to:
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Improve website functionality
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Analyse website traffic and user behaviour
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Enhance user experience
You can disable cookies in your browser settings if you prefer.
7. Your Rights Under POPIA
You have the right to:
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Request access to your personal information
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Request correction or deletion of your personal information
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Object to the processing of your personal information
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Withdraw consent at any time (where applicable)
To exercise your rights, please contact us using the details below.
8. Retention of Information
We only retain personal information for as long as necessary to fulfil the purpose for which it was collected or as required by law.
9. Third-Party Links
Our website may contain links to third-party websites. GT Glass & Aluminium is not responsible for the privacy practices or content of these external sites.
10. Changes to This Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
GT Glass & Aluminium
📍 Cape Town, South Africa
📧 Email: thomas@gtglass.co.za
📞 Phone / WhatsApp: 072 645 2485